Troubleshooting Tips

These are a few ways to troubleshoot your whip!

Things to check before all troubleshooting
Upon receiving your whip, if it is not turning on, please be sure of a few things: * You are pressing down on the button for 3 - 5 seconds to turn the w...
Mon, 25 Sep, 2023 at 8:43 PM
Troubleshooting #1: Tighten the Retaining Plate (FOR REV1-3 ONLY!)
If the whip flashes red then shuts off repeatedly on a fully charged battery: TIP 1: This is only relevant for earlier versions of the whip. If you have...
Thu, 19 Sep, 2019 at 11:31 AM
Troubleshooting Tip #2: PixelWhip Reset
Only If you are having issues with the color modes (not scrolling through the patterns, not changing modes, etc): TIP 2:  1- Remove your battery fro...
Thu, 19 Sep, 2019 at 11:29 AM
Troubleshooting #3: Fix spring / battery contact.
Make sure the spring closest to your PixelWhip's button lines up with the nub of the battery before you screw the flashlight together. If you do not ens...
Mon, 30 Oct, 2023 at 6:01 PM